KLA School of Coconut Creek

Reviews

• Alex Oliveira

  Jan, 22 2018
  ★ ☆ ☆ ☆ ☆
  I have never given a review below a 4. I too own a business so I understand the value of good reviews and the consequence of a bad review for a business. If nothing else parents reading this review will think of asking more questions. No parent should have to deal with the poor level of care they gave our family. There were several issues like changing teachers with no notice, but the biggest issue was the fact that the Director Amy would not give us the full name of the owner. We thought that was unusual. Either way we figured we could find him online. But we didn't and that raised a red flag. After hours of research and calling the city, county and state we found Jose Franco. My concern was if I don't know who's with my child then how can I trust them. No one could guarantee me that the owner of a preschool franchise had undergone a thorough background check.
  
  We requested to get a call back from Mr. Franco. He decided to call us 7 days later. By that time it was clear that KLA was not the right fit for us. 2 weeks later we received a call from the Director. No calls from the teacher. This kind of poor quality care and customer service is why I would not recommend KLA to other parents.

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